Outsource Certificate of Insurance Services
Managing certificates of insurance (COIs) is a critical aspect of running an insurance agency, but the process can be time-consuming and complex. By choosing to outsource COI services you simplify the entire cycle of COI issuance, from generating ACORD forms to ensuring accurate coverage details and policyholder information.
Whether you’re managing contractual requirements for commercial general liability, auto, or property insurance, by choosing to outsource certificate of insurance services you allow your team to focus on meeting client needs efficiently.
Certificate Issuance Process
01
Receive the Request
We begin by receiving your COI request and reviewing the details, including policyholder and coverage information to ensure accuracy.
02
Verify the Information
Our team carefully verifies the coverage details, including coverage limits, policy dates, and any required endorsements, to ensure they meet the client’s needs and contractual obligations.
03
Locate and Review the Policy
Once the information is verified, we locate the appropriate insurance policy and thoroughly review it to confirm that all required details are present and accurate.
04
Issue the Certificate
We then create the COI, incorporating all relevant details such as coverage types, insured entities, and specific endorsements, ensuring the correct ACORD is used and industry standards.
05
Email the Certificate
After issuance, the COI is promptly emailed to the client or the relevant party, ensuring timely delivery.
06
Request Completed
Once the certificate is sent, the process is complete, and we ensure all documentation is accurately recorded and available for future reference.
Why Outsource COI Services to Us?
Expertise and Accuracy
With years of experience in the insurance industry, our team ensures every COI is issued correctly, meeting the specific needs of your clients and adhering to ACORD standards. We specialize in reviewing policies, verifying coverage, and ensuring that every detail is accurate before issuance.
Time and Cost Efficiency
Outsourcing COI services reduces the time and resources spent on administrative tasks. This allows your team to focus on higher-value activities, improving productivity and driving growth, all while avoiding the overhead of hiring and training an internal team.
Compliance Assurance
We stay updated with the latest insurance regulations and ACORD forms, ensuring your COIs meet contractual obligations and comply with all relevant standards, including state-specific requirements. This reduces the risk of errors and ensures full coverage verification.
Scalability and Flexibility
As your business grows, we adapt to your needs. Whether you're handling a few certificates or hundreds, our services scale accordingly. You’ll always have reliable support, even during peak periods, ensuring smooth operations.
Challenges Insurance Agencies Face with COI Management
High Volume of Requests
Insurance agencies often face a large number of COI requests from clients, contractors, and third parties. Managing and processing each request promptly while ensuring accuracy can quickly overwhelm in-house teams, leading to delays and potential errors. By choosing to outsource certificate of insurance services, agencies can handle a higher volume of requests without sacrificing accuracy or efficiency.
Complex Compliance Requirements
Different clients and industries have varying compliance needs, including specific coverage limits, endorsements, and state-specific regulations. Keeping track of these diverse requirements and ensuring COIs are issued correctly every time is time-consuming and prone to mistakes without a streamlined process.
Time-Consuming Administrative Tasks
The process of manually reviewing policies, verifying coverage details, generating the correct ACORD forms, and issuing the COIs can be highly administrative. For insurance agencies, this takes valuable time away from core business activities, affecting overall efficiency and client service.
Leadership Team
Co-Founder
Dimitar Talevski
Dimitar is a seasoned marketing specialist and the visionary behind the back office hub. With over 10 years in digital marketing, he excels in crafting marketing strategies that boost rankings, which in return increase leads, conversions, sales, profits, and ROI.
Co-Founder
Filip Dimitrijevski
With a strong background in the marketing industry and healthcare leadership roles, Filip is responsible for the company’s sales strategies and onboarding new clients. With a passion for sharing insights gained from his experience, he also shares valuable knowledge through industry related articles.
Frequently Asked Questions
Outsourcing your certificate of insurance (COI) services allows you to streamline the issuance process, reduce administrative burden, and ensure accuracy and compliance with ACORD forms and insurance regulations. This allows your agency to focus on core activities while ensuring timely and error-free certificate delivery.
Our team is well-versed in ACORD forms, including the commonly used ACORD 25 for Certificate of Liability Insurance. We verify that each COI adheres to the appropriate coverage limits, endorsements, and state-specific requirements, ensuring full compliance with industry standards and client needs.
Yes, we offer real-time assistance for COI requests, allowing you to quickly address urgent or high-priority needs. Our team works in line with your operating hours to provide efficient support, ensuring that your clients receive their certificates in a timely manner, every time.
